6 Tips to Ride with DiDi this Holiday Season
The holiday season is upon us! Thank you for trusting and riding with DiDi throughout the year. As you and your fellow riders hit the streets for family reunions and parties, remember that drivers will also take some time off to be with their loved ones.
During this time, we expect the wait may be a bit longer than usual! As you get on your way, here are 6 tips to ensure that your trip is easy and safe:
1. Plan in advance
Make reservations through your DiDi app so you can avoid the last-minute waiting anxiety. Use the "Reserve" tab to schedule a ride 2 days to just 15 minutes in advance of your ride (30 minutes if you are taking DiDi Luxe).
2. Walk to the green dot
The green dot that pops up on the map when you request a ride is a nearby pickup spot that is the most convenient boarding location! A short walk to the nearest dot may save you lots of time.
3. Add an Emergency Contact
The first thing to do before your trip starts is to save a trusted contact in the app. 198 million riders have already added their emergency contact (Chinese mainland mobile numbers only).
4. Sharing Your Status
When you have parties or dinners with your family and friends, it is always helpful to share your status when your ride begins. Click the “share your status” tab so that others know when to expect you and your route information.
5. Drink & Ride responsibly
It’s important to drink responsibly and be respectful to people around you, including your driver. Don’t drive after drinking, take a DiDi instead! If your friend has been drinking, make sure that he/she isn’t riding alone under the influence of alcohol.
6. 24/7 Support
Our safety response team works closely with law enforcement. If the need should arise, they are there on standby 24/7. You can contact us via in-app English customer support or click the “call the police” button in case of emergency.
