1. Important Notice

1.1 This Taxi User Agreement (this “Agreement”) is an agreement entered into by and between you (“you” or the “User”) and Tianjin Shuxing Technology Co., Ltd. (the “Company” or “we”) in respect of your registration with the DiDi platform and use of the DiDi taxi information platform or our mini-programs (including, without limitation, via PC or smart mobile devices, or mini-programs or other versions), the provision of relevant information, recommendations and/or services to you through the aforesaid platforms and other relevant matters.

2. Services

2.1 The DiDi taxi information platform shall provide you with relevant information regarding taxi service providers, including, without limitation, information about drivers and vehicles, and simultaneously provide taxi service providers with your request for taxi passenger services (this does not include requests for other purposes such as to carry cargo), so as to facilitate you and a taxi service provider entering into a taxi service agreement.

2.2 For the avoidance of doubt, the DiDi taxi information platform does not provide taxi services, but rather is an online information technology platform providing information and technical support for you and taxi service providers and assisting you and taxi service providers in entering into taxi service agreements. The DiDi taxi information platform shall not be liable for any dispute or disagreement arising in the course of the provision of the taxi services, nor shall it be liable for any losses that a party may incur during the provision of the taxi services, and in such cases you and the taxi service provider shall resolve such issues yourselves.

2.4 You may download and use the applications and services on the DiDi taxi information platform free of charge. However, we reserve the right to collect payments from you for such applications and/or services provided by us in the future. If we decide to collect such payments, we will make an announcement in advance and you may, at your own discretion, elect to continue or terminate this Agreement. If you refuse to make relevant payments, we shall have the right to discontinue the provision of such paid services to you.

2.5 You agree and acknowledge that we only provide relevant online services and that all devices relating to such online services, such as personal computers, mobile phones and other devices relating to access to the Internet or mobile networks, and all relevant payments collected by third parties, such as telephone charges and Internet access charges paid for access to the Internet or mobile phone charges paid for the use of mobile networks, shall be borne by you.

3. Intellectual Property

3.1 All intellectual property of the DiDi taxi information platform, including, without limitation, copyrights, trademark rights, patent rights and trade secrets, as well as all relevant information, including, without limitation, textual representations and combinations thereof, icons, patterns, charts, colors, interface designs, layout frameworks, related data, printed materials or electronic documents, shall be protected by the Copyright Law, the Trademark Law, the Patent Law and the Anti-unfair Competition Law of the People’s Republic of China and relevant international treaties as well as other intellectual property laws and regulations, and we have obtained the relevant rights to such intellectual property except for those in relation to any software or technology licensed from a third party.

3.2 The User shall not enforce, utilize or transfer, or allow any third party to enforce, utilize or transfer, the aforesaid intellectual property for any profit making or non-profit making purposes without the written consent of the Company, and the Company reserves the right to hold the User liable for any such unauthorized activity.

4. Change, Suspension or Termination of Service

4.1 The User understands that the Company shall service or maintain the platform providing online services (such as Internet websites or mobile networks) on a regular or ad hoc basis, and access to the Internet is subject to matters such as global network stability, technical status, the location of the User and the network used, power supply, government control, computer viruses and hacker attacks, and that the Company is not liable for any disruption to the services arising from the foresaid causes, but shall give prior notice thereof other than in special circumstances.

• you act in violation of laws, regulations or governmental rules.

4.3 The User may not use the registered account or the DiDi taxi information platform in such a manner as to violate the requirements of laws, regulations or national policies or infringe upon the legitimate rights and interests of any third party. In the event of any such violation or infringement, the User shall bear any resultant legal liability, and the Company shall have the right to prohibit the continued use by the User of his or her account or the DiDi taxi information platform, and shall further be entitled to provide relevant information to the government, courts or public prosecution authorities in accordance with relevant laws or governmental orders. The User shall indemnify the Company from and against any loss incurred by the Company in relation to the above matters.

5.4 In the course of using the services on the DiDi taxi information platform, the User shall:

5.4.1 comply with relevant laws and regulations of the PRC;

5.4.2 comply with all network agreements, rules and procedures relating to online services;

5.4.3refrain from using the online services system for any illegal purpose;

5.4.4refrain from using the services of the DiDi taxi information platform in any manner that would be detrimental to the commercial interests of the Company, including, without limitation, placing any advertisements without authorization from the Company;

5.4.5refrain from using the online services system of the DiDi taxi information platform for the purpose of taking any action that may have an adverse effect on the normal operation of the Internet or mobile networks;

5.4.6 refrain from using the online services hereunder for the purpose of uploading, displaying or disseminating any false, harassing, defamatory, abusive, threatening, vulgar or obscene information or data, or any other illegal information or data;

5.4.7 refrain from infringing the patent rights, copyrights, trademark rights, rights of reputation or any other legitimate rights and interests of any third party;

5.4.8 refrain from using the services system of the DiDi taxi information platform for the purpose of taking any actions detrimental to the Company.

5.5 Any statements, announcements, warnings and other contents made by the Company concerning certain specific usage of DiDi taxi information platform network service via various channels (including but not limited to webpage announcements, emails, texts, and so on) are deemed to be a part of the Agreement. The user shall be deemed to understand and accept the contents in the statements, announcements and warnings by using the network service.

5.6 In accordance with the privacy policy and information assurance terms of the DiDi platform, the Company shall be entitled to examine and monitor (including, without limitation, by verifying the data stored by the User with the Company) the User’s use of the online services of the DiDi taxi information platform including, without limitation, free or paid services. In the case of a breach of any of the foregoing provisions by the User in using the online services, the Company shall be entitled to request the User to remedy his or her breach or take all necessary steps, including, without limitation, modifying or deleting the information posted by the User, or to suspend or terminate the User’s right to use the online services, so as to mitigate the effects of the User’s misconduct. Any liabilities to a third person arising from the User’s conduct shall be borne by the User, and the Company disclaims any such liabilities.

5.8 In using the DiDi taxi information platform, the User should pay the taxi fee and other actual expenses incurred. If the User refuses to pay the preceding fees, the Company shall have the right to suspend the User’s use of all or part of the services of the DiDi taxi information platform, and notify other information service platforms of DiDi platform to suspend the User’s use until the fees are paid by the User.

6. Authorization and License

6.1 Subject to your compliance with this Agreement, we grant to you a limited, non-exclusive and non-transferable license to download and install a copy of the applications on your mobile device that you own or control and to run such copy of the applications solely for your own personal use.

6.2 You shall not:

6.2.1 license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the services or applications in any way;

6.2.2 modify or create derivative works based upon the services or applications;

6.2.3 create Internet “links” to the services, or “frame” or “mirror” any application on any other server or wireless or Internet-based device;

6.2.4 reverse engineer or access the applications in order to design or build a competitive product or service, design or build a product using similar ideas or graphics to the services or applications, or copy any ideas, features, functions or graphics of the services or applications; or

6.2.5 launch an automated program or script, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the services or applications.

6.3 Furthermore, you shall not:

6.3.1 send spam or otherwise duplicative or unsolicited messages in violation of applicable laws; 6.3.2 send or store infringing, obscene, threatening, libelous, or otherwise unlawful or tortious material, including material harmful to children or violative of third party privacy rights;

6.3.3 send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs;

6.3.4 interfere with or disrupt the integrity or performance of our website, applications or services or the data contained therein; or

6.3.5 attempt to gain unauthorized access to our website, applications, services or related systems or networks.

6.4 We shall have the right to investigate, and bring a lawsuit for, any non-compliance set forth above to the fullest extent permitted by law. We may participate in, and assist law enforcement authorities with, lawsuits against any Users in breach of this Agreement. If we find that any content breaches this Agreement or otherwise prejudices our website, the DiDi taxi information platform and/or the services or applications therein, we reserve the right to delete, or prohibit access to, such content at any time without further notification.

7. Privacy Protection

7.1 Protecting the privacy of the User is a fundamental policy of the Company. The Company warrants that it will not make public or provide to a third party that is not an affiliate of the Company the registration data of the User or any private content stored by the User on the DiDi taxi information platform in using online services, except:

7.1.1 with the prior express authorization of the User;

7.1.2 as required by relevant laws and regulations;

7.1.3 as required by relevant competent governmental authorities or judicial bodies;

7.1.4 as is in the public interest;

7.1.5 as required for the purpose of protecting the legitimate rights and interests of the Company.

7.2 The DiDi taxi information platform may cooperate with a third party in providing the User with relevant online services or cooperate with its affiliates in providing services, in which case the Company shall have the right to provide the registration data of the User to a third party who agrees to assume the same obligations as that of the Company to protect the privacy of the User.

7.3 The Company shall have the right to analyze the entire user database and commercially utilize the user database insofar as it is lawful to do so provided that no privacy data of any User shall be disclosed.

7.4 The legal notices and privacy policies published on the DiDi taxi information platform are an integral part of this Agreement, and you agree that such privacy policies may be updated by the Company from time to time and that you accept the updated privacy policies.

8. Disclaimer

11. Force Majeure

The User agrees that the Company, according to legal provisions, is obligated to the fundamental guarantee, but shall not be able to be responsible for the damages to the Users due to information network infrastructure maintaining, information network device maintaining, connection failure, computer, communication and other system failure, electricity interruption, strike, riot, fire disaster, natural disaster, explosion, war, government act, order from judicial and administrative authorities or matters caused by third parties.

12. Service of Notices

12.1 All notices from the Company to the User hereunder may be given by means of webpage announcement, email, text message or regular mail. Such notices shall be deemed to have been given to the recipients at the date of delivery.

12.2 Notices from the User to the Company shall be given to the postal address, facsimile number or email address formally announced by the Company. Such notices shall be deemed to have been given at the date of receipt by the Company.

13. Governing Law